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Sizwe Mabuza

4 November 2026

Customer Journey Masterclass

1. Your LinkedIn banner

Making your banner…

Choose “Save Image” in the menu that opens. On iPhone you can also press and hold the picture and choose “Save to Photos”.

2. Copy your post text

Proud moment! 🎓 I attended the Customer Journey Masterclass with Chantel Botha and BrandLove at the ECXP Conference in Eswatini — and I'm proud to have earned my certificate.

We mapped the customer journey from the inside out: our own moments of magic and misery, our personal brand promise, and the actions that will shape my journey for 2027.

Thank you Chantel and the BrandLove team for an inspiring, hands-on session. Ready to create more moments of magic for my customers!

#CustomerExperience #CustomerJourney #CX #BrandLove #ECXP #Eswatini

3. Post it

Open LinkedIn, start a post, paste the text and add the banner from your photos.

Open LinkedIn Add certificate to my LinkedIn profile